Pathway · A1
IT & technology

Devices, access, simple faults, ticket status and asking a colleague for help — in plain A1 German.
Themes: Devices · Access & passwords · Simple faults · Tickets & status · Colleague requests
Grammar focus
The verb stays in position two
German statements keep the conjugated verb as the second element. Yes/no questions move it to the front.
Native-speaker review required
Lesson 1 · 5 min
Guten Morgen im Büro
Ulli's first morning on the IT support team.
- · Introduce yourself at work with your name and job
- · Say which team you work in
- · Greet a colleague politely with Sie
Lesson 2 · 5 min
Geräte und Zubehör
Naming the equipment on a support desk.
- · Name common workplace devices with the correct article
- · Say that something is here or missing
- · Ask where a device is
Lesson 3 · 5 min
Zugang und Passwort
Asking for access without any technical jargon.
- · Ask for access politely with Können Sie …?
- · Say that something does not work
- · Understand a short instruction
Lesson 4 · 6 min
Ein Ticket, bitte
Opening a ticket and giving a simple status.
- · Open a ticket with a short sentence
- · Give a simple status: open, ready, later
- · Say when something is finished
Lesson 5 · 5 min
Kannst du mir helfen?
Asking a colleague for help and saying thank you.
- · Ask a colleague for help politely
- · Offer help with Ich helfe Ihnen
- · Say thank you and answer a thank you

