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A1 · Sales & customer service · Umtausch und Quittung

Step 1 of 8

About 4 min left at the pace this unit is written for.

Step 1 of 8: Die Szene (The scene)

Die Szene

(The scene)

Where you are, who is talking, and what you will be able to say.

Illustrated icons representing the Sales & customer service pathway
A1Sales & customer service5 minProfessional

Handling a simple return.

  • Understand a return request
  • Ask for the receipt
  • Give a short, polite answer

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