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A1 · Sales & customer service · Name und Telefonnummer

Step 1 of 8

About 5 min left at the pace this unit is written for.

Step 1 of 8: Die Szene (The scene)

Die Szene

(The scene)

Where you are, who is talking, and what you will be able to say.

Illustrated icons representing the Sales & customer service pathway
A1Sales & customer service6 minProfessional

Taking a customer's contact details.

  • Ask for a name and spell it back
  • Take a telephone number
  • Confirm details politely

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